30 Sunnyfield

People were supported to make choices about their routines, activities and interests. Care plans included individual details and were regularly reviewed.

“People received personalised care which was built around their needs and wishes.” from the report

People could take part in local activities, clubs, work and leisure. Staff provided extra support when needed so people could join social activities and holidays.

“People were supported to make choices and actively supported to promote independence.” from the report

Inspectors found staff to be motivated and supportive. People said the home was well managed and that staff were helpful.

“Staff were well motivated which created a happy and inclusive atmosphere for people to live in.” from the report

Inspectors found some frequently touched kitchen areas had not been cleaned properly, soiled laundry was on the kitchen floor and some opened food was not dated. The issues were corrected during the inspection.

“Some frequently touched areas in a kitchen had not been effectively cleaned and we saw soiled laundry left on the kitchen floor, awaiting to be washed.” from the report

The provider's audits had not identified all the issues found by inspectors. Records of window restrictor and bed rail checks were missing, and infection control audits needed to be stronger.

“Some provider audits needed strengthening to ensure all areas were being effectively monitored.” from the report

One person said they wanted to help interview new staff but were no longer asked. Families may want to check how people are involved in decisions about the staff who support them.

“I would like to be involved in interviewing new staff, but I don't get asked anymore.” from the report