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CQC report explained · a residential care home, run by Inclusion Independence

3 Ferndale Close

3 Ferndale Close, Hagley, Stourbridge, DY9 0QA

Goodpublished 14 June 2019, 7 years ago

Rated Good: inspectors found the service performing well and meeting their expectations.

The five questions inspectors ask
Safe?
Good
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Good
Is the service run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC published its most recent report on 3 Ferndale Close on 14 June 2019. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk
The story over the years

Every inspection of 3 Ferndale Close

Each visit the CQC has published, newest first, back to the day the service was registered.

  1. June 2019Goodcurrent rating
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good

    We are reading this report · the original is on cqc.org.uk

  2. February 2018

    Registered with the Care Quality Commission on 22 February 2018.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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Same provider

Other services run by Inclusion Independence Limited

2 other services on the CQC register. A pattern across a group tells you more than one report.

Gladstone House

Stourbridge, DY8
Not yet rated
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