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CQC ExplainedEvery inspection report, in plain English

CQC rating

Rated Requires improvement

2,265 services in England are currently rated Requires improvement: inspectors found the service was not performing as well as it should and told it what to change.

The service was told what to put right. The report matters here: some Requires improvement ratings are about records and management, others are about people being at risk.

All servicesCare homesHome care agenciesOutstandingGoodInadequate
Region:AllEast MidlandsEast of EnglandLondonNorth EastNorth WestSouth EastSouth WestWest MidlandsYorkshire and The Humber

331 services in West Midlands

12 Collett Close

Stourbridge, DY8
Requires improvement
Residential
Rated 4 years agocare home

45 Hall Green Road

West Bromwich, B71
Requires improvement
Residential
Rated 7 years agocare home

50 Burton Road

Burton-on-Trent, DE14
Requires improvement
Residential
Rated 5 years agocare home

Acorn Care Home

Birmingham, B20
Requires improvement
NursingDementia
Rated 15 months agocare home

Agnes and Arthur

Stoke-on-Trent, ST6
Requires improvement
ResidentialDementia
Rated 5 years agocare home

Agnes House

Oldbury, B69
Requires improvement
Residential
Rated 22 months agocare home

Agnes House 81

Oldbury, B69
Requires improvement
Residential
Rated 6 years agocare home

Allambie Court

Nuneaton, CV11
Requires improvement
NursingDementia
Rated 5 months agocare home

Allambie House

Coventry, CV1
Requires improvement
ResidentialDementia
Rated 9 months agocare home

Allerton Court

West Bromwich, B71
Requires improvement
ResidentialDementia
Rated 6 years agocare home

Ambleside

Stratford-upon-Avon, CV37
Requires improvement
ResidentialDementia
Rated 15 months agocare home

Ambleside

Stratford-upon-Avon, CV37
Requires improvement
ResidentialDementia
Rated 15 months agocare home

Arden House

Leamington Spa, CV32
Requires improvement
ResidentialDementia
Rated 6 months agocare home

Ashbourne Care Home

Dudley, DY1
Requires improvement
ResidentialDementia
Rated 2 years agocare home
Reading a rating

What Requires improvement means for your family

Requires improvement covers a wide range. At one end, a home with kind staff whose paperwork was not kept up. At the other, a service where risks to people were not managed and inspectors found a breach of the regulations.

The overall rating usually follows the Safe and Well-led questions, so those are the ones to read. Our explanation on each page shows all five question ratings and what inspectors said about each, and lists any breaches.

A Requires improvement rating that is two or three years old under a manager who has since left tells you little. A recent one is worth a direct conversation with the manager about what has changed.

Another option

Or stay at home with a private carer

Many people who look at care homes end up staying at home with a carer who comes in for a few hours a day, or lives in. PrimeCarers introduces you to self-employed carers you choose yourself: interviewed, ID and DBS checked, from about £20 an hour or £1,120 a week live-in.

About live-in careHow PrimeCarers works