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CQC ExplainedEvery inspection report, in plain English

CQC rating

Rated Requires improvement

2,265 services in England are currently rated Requires improvement: inspectors found the service was not performing as well as it should and told it what to change.

The service was told what to put right. The report matters here: some Requires improvement ratings are about records and management, others are about people being at risk.

All servicesCare homesHome care agenciesOutstandingGoodInadequate
Region:AllEast MidlandsEast of EnglandLondonNorth EastNorth WestSouth EastSouth WestWest MidlandsYorkshire and The Humber

449 services in South East

Elliott House

Fleet, GU51
Requires improvement
Residential
Rated 9 months agocare home

Enstone House

Chipping Norton, OX7
Requires improvement
ResidentialDementia
Rated 3 years agocare home

Fairhaven Care Home

Ryde, PO33
Requires improvement
ResidentialDementia
Rated 3 months agocare home

Ferendune Court

Oxford, SN7
Requires improvement
ResidentialDementia
Rated 4 years agocare home

Festing Grove

Southsea, PO4
Requires improvement
Residential
Rated 2 years agoReport explained

Filsham Lodge

Hailsham, BN27
Requires improvement
NursingDementia
Rated 11 months agocare home

Fir Trees House

Epsom, KT17
Requires improvement
Residential
Rated 11 months agocare home

Fleetwood House

Littlehampton, BN17
Requires improvement
Residential
Rated 4 years agocare home

Forest Edge

Southampton, SO40
Requires improvement
ResidentialDementia
Rated 3 years agocare home

Forest View

Burgess Hill, RH15
Requires improvement
ResidentialDementia
Rated 4 years agocare home

Grafton Lodge

Rochester, ME2
Requires improvement
ResidentialDementia
Rated 3 years agocare home

Grange House

Eastbourne, BN21
Requires improvement
ResidentialDementia
Rated 5 months agocare home
Reading a rating

What Requires improvement means for your family

Requires improvement covers a wide range. At one end, a home with kind staff whose paperwork was not kept up. At the other, a service where risks to people were not managed and inspectors found a breach of the regulations.

The overall rating usually follows the Safe and Well-led questions, so those are the ones to read. Our explanation on each page shows all five question ratings and what inspectors said about each, and lists any breaches.

A Requires improvement rating that is two or three years old under a manager who has since left tells you little. A recent one is worth a direct conversation with the manager about what has changed.

Another option

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Many people who look at care homes end up staying at home with a carer who comes in for a few hours a day, or lives in. PrimeCarers introduces you to self-employed carers you choose yourself: interviewed, ID and DBS checked, from about £20 an hour or £1,120 a week live-in.

About live-in careHow PrimeCarers works